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Membership Web Design

First Class Membership Websites to increase member engagement & retention.

Membership Websites

We understand the challenges membership organisations and associations are facing in terms of their membership website design and maintenance requirements.

Our skilled team is committed to improving website operations, user engagement, and retention by building exceptional membership websites in WordPress.

Member-Centric Approach

To build a successful membership website, it is essential to provide smooth and hassle-free user experiences to your members.

A smooth and hassle-free user experience means your users and members, when accessing your website, interact with a highly intuitive and functional interface.

Achieving this requires thorough research and a clear understanding of your goals and members’ preferences.

As experts in membership website development for over 15 years, we take pride in suggesting innovative ideas and suggestions for future improvements to your website.

Depending on your needs we can implement:

  • Easy-to-use WordPress content management system
  • Tailor-made membership dashboards create interactive membership experiences.
  • CiviCRM Membership CRM will provide organisations with a streamlined way of managing membership and member data.
  • Memberpress or an alternative solution built directly into your website.
  • Manage entire membership event booking workflows.
  • Woocommerce handles any payments required as part of handling your membership subscriptions or event bookings.
  • Integration with Xero or Quickbooks for quick and easy invoice generation.
  • Integration with Zoom to manage interactive events for your membership.
  • Online CPD (see our CPD for WordPress offering).

Need a Membership CRM with your Membership Website?

We can also help identify inefficiencies within traditional, cumbersome administrative tasks by implementing new back office systems such as CiviCRM.

We can also make your existing back office system work better for you through improved CRM integration. CiviCRM is fully open source and contributed by a number of developers including us.

Membership Web Design

The Role and Benefits offered by Membership Websites

What is a Membership Website?

Membership websites are online platforms that offer exclusive access and benefits to members of a particular organisation or community.

These websites are used by organisations such as professional associations, nonprofits, clubs, or businesses that aim to provide value and cultivate a sense of community amongst their members. The memberships can be free, paid, or have multiple tiers for different privileges and benefits.

Our user-friendly membership websites aim to:

  • Streamline administrative operations for efficient management.
  • Implement strong security measures.
  • Enable tiered membership levels.
  • Allow subscription management.
  • Promote member interactions and communication.
  • Ensure intuitive navigation
  • Provide access to exclusive content or resources.
  • Create simple and easy registration and login systems
  • Enable event registration.

Understanding Membership Websites

Regardless of the sector or industry, membership websites help create a sense of belonging and deliver value to members.

Registration and login processes of a membership website should be easy and user-friendly. This ensures that members can easily create accounts, log in, and access their benefits and information.

Additionally, various membership subscription tiers can be implemented, offering access and privileges based on member preferences and subscription levels.

Multiple tiers offer levels of access and privileges based on member preferences and subscription levels.

CRM Integration

CRM website integration helps you manage and streamline customer relationships and interactions more effectively and improves data accessibility, communication, and overall operational efficiency.

In short, it helps businesses understand their members better and enhance their satisfaction, offering them a complete view of their activities, behaviour, preferences, and engagement.

CRM and membership websites offer powerful tools for streamlining operations and enhancing organisational efficiency.

Various Tool Integration

  • Payment

Stripe and QuickBooks are all available to integrate with your membership website.

These tools allow for better financial and payment management and streamline essential processes involving your members on your website.

  • Communication

Zoom or email systems are all available to integrate to streamline communication and interaction.

Integrating communication tools, such as email newsletters, member directories, and discussion forums, promotes  member engagement, communication, and collaboration.

  • Events and Booking

Easily manage and monitor event viewing and booking with this functionality by integrating this functionality. Event management features simplify and help better organise event registration, ticketing, and attendance.

  • Documents Library

This functionality helps store and update documents and resources for your members to access anytime.

Designing an Effective Membership and CRM Website

Creating adequate CRM and membership websites requires careful consideration of various elements:

  • Member-Focused Processes

A successful design should focus on functionality, user experience, intuitive navigation, and visually appealing aesthetics.

  • Automation

CRM helps businesses and organisations run efficiently by providing tools to automate tasks and streamline operations.

For example, automated membership registration, renewal, and payment processes save time and effort for both members and administrators.

Workflow automation enhances operational efficiency by automating notifications, reminders, document management, and more.

  • Customisation Options

Customisation options, such as branding elements and visual themes, help align the website design with the organisation’s identity and create a solid online presence.

  • Responsive Design

Responsive design ensures your website functions well across different devices and screen sizes.

  • Visual Elements and Engaging Content

Captivating visuals, engaging content, and easy-to-find information captivates and helps keep members interested.

Striking a balance between functionality and aesthetics helps create an exceptional user experience.

Security and Data Privacy Considerations

Protecting personal data is critical for building trust and complying with privacy regulations.

By implementing advanced security measures such as data encryption, secure hosting, and frequent backups, members’ data and information are more secure.

Additionally, compliance with regulations like GDPR or CCPA ensures that member data is managed lawfully and transparently.

Payment information and transactions should also be secured using appropriate security protocols to build trust with customers, comply with regulations, and prevent fraud.


Membership websites help various businesses manage their members and streamline operations. They offer networking opportunities, resources, discounts, member-only events, and more.

Streamlining operations, automating processes, and leveraging CRM capabilities, help organisations drive growth and save resources.

Additionally, strong security measures are needed to protect members’ data and privacy, build trust, and comply with privacy policies.

Overall, CRM and membership websites are powerful tools for organisations to achieve their objectives and provide value to their members.

Our Membership Website Solutions

We are experts in collaborating with organisations from diverse fields to deliver CRM and Membership website design projects tailored to suit any digital requirement.

Whether you are a new or existing client, we have the expertise and skills to help you achieve your digital goals.

We work closely with our clients to ensure their websites meet the specific requirements of their membership and customer relationship needs.

Contact Us

Get in touch today, and let’s start building your online community!

Our team is here to assist you every step of the way.

Membership Websites FAQs

Discover the answers to the most common questions about membership websites. Discover how these platforms can enhance your organization’s engagement and cultivate a thriving sense of community.

From must-have features to data security, your journey to understanding starts here!

Membership websites are not easy websites to build. Often they require a lot of planning and scoping to make sure requirements are captured so the website can be built to meet those requirements. We utillise our experience to ensure all possibilities are factored into each project.

A membership website benefits your organisation by providing a platform to engage and retain members, offer exclusive content or services, and foster a sense of community. It can generate revenue through membership fees and provide valuable data for targeted marketing.

Membership websites can include features such as user registration and login, member profiles, content access controls, forums or discussion boards, event calendars, payment processing for membership fees, and integration with email marketing or CRM systems.

Membership website platforms often provide built-in tools for managing member subscriptions and payments. These tools enable you to track member registrations, process recurring payments, manage membership levels or tiers, and send automated renewal reminders.

Yes, integration with other systems or platforms is often possible. This includes integration with email marketing software, CRM systems, payment gateways, analytics tools, or other third-party services, enabling seamless data flow and automation.

Yes, membership websites can support multiple membership levels or tiers. You can create different subscription plans with varying access to content, features, or member benefits. This allows you to offer tiered pricing and cater to the diverse needs of your members.

Ongoing support and maintenance services can include technical assistance, regular updates to website software and plugins, backup and security monitoring, troubleshooting, and help desk support. Depending on your needs, you can also opt for additional services like content updates or marketing support.

In addition to standard SSL encryption, two-factor authentication is essential. Equally vital is maintaining up-to-date systems with the latest security patches.

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A Glimpse into Our Work

Our collaborative partnerships with clients in the Membership and CRM industry are a source of pride for us. We assist them in establishing a strong online presence, boosting member engagement, and communicating the value of their offerings to a wider audience.

Explore some of our successful projects in CRM and Membership website design below:

Douglass Digital Stats

Over 15 years of experience working within the membership sector

Douglass Digital Stats

14 successfully implemented membership web design projects over our 7 years in business

Douglass Digital Stats

The team are currently working on 3 new membership website development projects


Tailored solutions for your members

Membership Dashboards

Membership Dashboards

Increase engagement by providing customised membership dashboards displaying data directly from your membership management system or CRM.
Knowledge Hub

Knowledge Hub

Show off the breadth of your content through our interactive knowledge hubs with easy search and filtering capabilities.
Events module

Events module

Allow members to book onto events and access event attendence certificates. Integrate if necessary with our online CPD platform.
Member’s shop

Member’s shop

Enable preferential rates for your members in your e-Commerce shop. Pull shop activity through to your CRM for more advanced reporting.


Members can bookmark pages and access them within their members dashboard giving your the ability to personalise your members experiences online.


Members can join special interest groups and engage with other members within their groups and discussion forums.
User profile

User profile

Enable members to self serve via their profile. Capture everything about your members including special interests.

Are you looking for an experienced team to launch your membership website?

Look no more!

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