As a start-up, defining a brand and constructing a website to act as a hub for all future marketing efforts was key. Douglass Digital worked with us to deliver key brand assets, as well as a contemporary, flexible website on time and within budget. Douglass Digital continues to provide on-going support and is always on hand to facilitate digital projects and remain flexible to our requirements.
At the beginning of 2018 we made a decision that a complete overhaul of our website was required. Our previous website wasn’t generating any organic traffic, it wasn’t representative of our company’s evolved offering and it looked mediocre.
As soon as we had awarded the redesign work to Douglass Digital, we knew we had made the right decision. Alex, Charlie and the team were amazing from start to finish. They assisted us in defining what the aims of our new website were and made valuable suggestions and contributions to the planning stage. Following this, they were patient and understanding of our exacting design requirements and were always on-hand when we needed them. Their help and support didn’t end when the website went live – they still offered advice and fixes when we needed them. The result is a website that has increased our inbound enquiry rate by over 8000% and has transformed the trajectory of the business. We can’t thank them enough.
After a lengthy discussion in the office and a quick Google search Triton Contracts made the decision to upgrade our current website. We contact Douglass digital via their website which was quickly followed up by Alex with a very friendly phone call.
We were apprehensive about the work and costs involved in updated and upgrading our website but both Alex and Charlie met with us and talked us through all aspects of the changes we wanted and broke everything down into something even the less techie amongst us could understand and follow.
Their professionalism was and is second to none. These guys are the type of people you want working on something as big as your website, they are so approachable and amenable, nothing seemed to be too big or small.
From initial contact to website completion was a total of 5 weeks. We had an amazing flow of communication and everything moved along very smoothly and very fast. The end result was just about perfect. With a few tweaks, which again were received with no issues, everything was up and running well within our deadline.
We have and will continue to recommend Douglass Digital to anyone looking to build or change their website.
Douglass Digital have provided us with fantastic on-going hosting, support and maintenance for the past 2 years. We recently redesigned our website with Douglass Digital with tight deadlines and many moving parts, their digital team was brilliant in responding to our requests and iterations and rebuilt our website from scratch, the look and feel matched our design very well.
A great job done! We can’t thank Douglass Digital enough for their expertise, flexibility and patience throughout the project. Together we’ve created a new website for our school which fulfils all our objectives; it’s fresh, welcoming, easy to navigate and update and, importantly, works as well on a mobile as it does on a desktop. Douglass Digital have raised the bar as far as school websites go. We are thrilled with the results and will wholeheartedly be recommending them to other schools in the area.
The team at Douglass Digital really listened to our needs and engaged with us constantly through the design, development and implementation stages. Such a personable service and not too ‘techie’ for the non techie customer – great team to work with and would recommend.
Douglass Digital have provided highly dedicated and skilled support to us with both with a significant redesign and development of our website and content, which has been scaled and upgraded with the development and evolution of our business, in addition to on-going support and maintenance of our web presence. The core project was designed, developed and managed by Douglass Digital to achieve a high quality and professional result. The Douglass Digital team were highly engaged and diligent in working to coordinate and turn around the design phase to achieve our launch date and continue to support us in maintaining and further enhancing the content of our website based on our developing business needs
We put out a tender late last year (2017) looking for help to restore life to our company website and we got quite a few entries, but after several interviews Douglass Digital proved they would be the best organisation for the task. It was a great decision, we’re really happy with what Charlie, Alex and their team have delivered and really valued their help throughout the process. They were able to offer some great feedback and suggestions to what our initial vision was and helped us to develop something we’re really proud of and represents the professionalism of our business.
Douglass Digital have provided highly dedicated and skilled support to us with both with a significant redesign and development of our website and content, which has been scaled and upgraded with the development and evolution of our business, in addition to on-going support and maintenance of our web presence. The core project was developed and managed by Douglass Digital to achieve a high quality and professional result working to coordinate both external content writers and graphic designers alongside our internal review team. The Douglass Digital team were highly engaged and diligent in working to coordinate and turn around the design phase to achieve our launch date and continue to support us in maintaining and further enhancing the content of our website based on our developing business needs
We were recommended Douglas Digital to host and manage our five websites after having difficulties with speeds and assistance from a previous host. Both Charlie and Alex have been exceptional during the transition, keeping us informed and providing peace of mind throughout. All queries and troubleshooting have been answered extremely quickly and the websites are all now performing very well.
I would certainly recommend Douglas Digital to anyone as they are extremely professional and great to work with!
We had the chance to work with Douglass Digital this year to develop a new corporate website from scratch.
First of all, I’d like to highlight the fact that our project came with a tight constraint right off the bat, that Douglass accepted and actually delivered a great website within that constraint. We had contacted other agencies, but Douglass were the one who took that constraint in stride and modified their planning to accommodate for it. It should not be a regular situation, but that was already a very positive sign of dedication to the project from them.
From the brief we provided, they came up with interesting ideas and original designs, the best of which made it to the final cut and was appreciated by all our internal stakeholders. Once built, the final website was faithful to the previously agreed-upon design, functionalities are working well and glitch-free.
As with any project, you want to make sure you have a thorough QA/QC process, and Douglass was very responsive in fixing minor issues or even small changes in design we decided at the last-minute when looking at the final product.
The overall collaboration was direct, quick and efficient, with clear expectations and deliverables from both sides, whether through messages and meetings. Training videos also made sure we felt like we were in control of the final website and that we have the ability to modify content by ourselves in the future, and that the website is not just a black box with no insights for us. Moreover, all of the team members are very nice to talk to and very receptive to discussions and brainstorming.
We are currently working with them on a different webdesign project, as we are very satisfied with how the website turned out.
5 stars all the way.
DD did a fantastic job developing a fairly large/complex website for a University of Oxford initiative (https://conservationhierarchy.org/) under a tight deadline. It was a pleasure working with Charlie and the team – they were a great balance of professional, organised and very responsive, whilst also being friendly, fun and laid back. I was also in Indonesia for most of the project, and the team were very flexible to work around time . differences for effective communication. The website turned out great, and Charlie was super responsive to make sure that everything was prepared on time – even staying up until midnight to launch the site when our deadline changed at the last minute! Would highly recommend working with DD – you’ll get a great final product, and enjoy working with them in the process.
Douglass Digital provides support and maintenance on our WordPress website. They are extremely knowledgeable and efficient, are quick to offer solutions, and have helped me to improve our website’s design and functionality considerably. I find them extremely reliable and professional, and they are a pleasure to work with.
Visits to MindYourself’s website are up by 50% since the redesign! Big thanks to the guys @DouglassDigital!
The very professional team at Douglass Digital made the whole process of designing our new website enjoyable and informative. We are thrilled with the results and it truly reflects the ethos of PIR International. We highly recommend Douglass Digital.
I really enjoyed working with these guys. They were very responsive to our needs. The project was a little slow to get started but once they were running they delivered everything we asked for. I would highly recommend working with Alex and Douglass Digital. We are very happy with our new website.
The team at Douglass Digital took great care of us during the design, production and go live phases of the new Vernalis Research website. The WordPress platform makes small changes easy to implement and their expertise provided us with some customised solutions to fit our particular needs. A pleasure to work with!
FINISHED WITH PERFECTION.
We ensure every project is completed to the highest standard for maximum client satisfaction