WordPress Support Agency
We strive to deliver the best Wordpress support service available. Try us out today!
WordPress Support and Hosting
We are a leading WordPress Support Agency offering top-notch support and maintenance services, making certain that the websites we design and manage function smoothly, remain up-to-date, and meet the changing needs of the business or organisation.
With our specialised WordPress support retainer, all of our clients can rest easy knowing that any technical issue that may arise will be promptly addressed, offering them peace of mind to focus on their business goals.
Performance and Security
Having a highly performing website is crucial in today’s digital and ever-changing landscape, and we understand the significance of ensuring that your WordPress website is running smoothly and flawlessly at all times.
That’s why we offer a wide range of continuous improvement and maintenance services that goes beyond just fixing problems and issues. We proactively work to enhance your website’s security and overall performance.
In addition, as part of our hosting services, we carefully maintain all websites within our secure hosting environment, guaranteeing optimal functionality and robust security measures.
Service Level Agreement
With Douglass Digital, you gain access to our support help desk, where our in-house team is always ready to assist with any queries or concerns. We take pride in our competitive service level agreement, which guarantees that you receive timely responses and solutions to your support requests.
Additionally, our popular support packages include training and re-training to ensure your team follows best practices. Your team will be trained to effectively manage your website.
If you’re facing challenges with your existing WordPress website, contact us and try our expert WordPress support services today! We are committed to helping you succeed online!
For more details, please refer to the FAQs section below.
As a professional WordPress Support Company we solved over 900 support requests in the last year with a 96% happiness rating
We reward our support team for being the best they can be. Last year’s “customer wow champion” was Daniel C!
We strive to share knowledge across our entire team by ensuring each team member works across different websites and not the same sites.
Our support services are based on retainers. You choose a package, and we provide ongoing technical help, maintenance, and security updates.
Our maintenance covers updates, security monitoring, and more to keep your site secure and up-to-date.
While we do offer WordPress support services regardless of your hosting provider, it’s important to note that individual situations can differ.
For an answer tailored to your specific needs, we recommend reaching out to us.