Your trusted Newmarket web design agency creating delightful experiences for your visitors
We are a leading Newmarket Web Agency
Douglass Digital is a leading Web Design agency. We specialise in creating feature rich websites to meet very specific requirements. We will work closely with clients on crafting exceptional user experiences, these ideas all come from careful research and workshops.
We love helping Newmarket businesses achieve their business aims through all of our web design services listed below. If you need a new look or are starting up a new business or require assistance with your existing WordPress website, contact us today to speak about your requirements.
What we do
Find out how we can help you with your digital needs
We have helped over 20 start ups near Newmarket launch their websites and brands. Contact us to find out how we can help you.
We work on local SEO to ensure our Newmarket customers perform well in Newmarket and surrounding areas.
We are based at a leading technology location in the UK, we are proud to be based here providing web design services to help spread our wealth of knowledge.
First of all, I’d like to highlight the fact that our project came with tight constraints, Douglass Digital accepted this and delivered a great website. We had contacted other agencies, but Douglass Digital were the ones who took that constraint in their stride and modified their planning to accommodate for it. It should not be a regular situation, but that was already a very positive sign of dedication to the project from them.
From the brief we provided, they came up with interesting ideas and original designs, the best of which made it to the final cut and was appreciated by all our internal stakeholders. Once built, the final website was faithful to the previously agreed-upon design, functionalities are working well and glitch-free. As with any project, you want to make sure you have a thorough QA/QC process, and Douglass Digital were very responsive in fixing minor issues or even small changes in design we decided at the last-minute when looking at the final product.
The overall collaboration was direct, quick and efficient, with clear expectations and deliverables from both sides, whether through messages and meetings. Training videos also made sure we felt like we were in control of the final website and that we have the ability to modify content by ourselves in the future, and that the website is not just a black box with no insights for us. Moreover, all of the team members are very nice to talk to and very receptive to discussions and brainstorming.We are currently working with them on another web project. 5 stars all the way!!!
Website Project scoping
All projects start with a detailed scoping exercise with all key stakeholders involved. This important part of the project will cover all aspects of the new website, expected user experiences and early recommendations based on intitial research. All of this knowledge combined will form the scope of work. We will then adopt an agile delivery approach to all projects ensuring that key deliverables can be rolled out in phases, this will help to keep the project efficient and flexible when working with key priorities.
Web Design Approach
We will work closely with our clients to come up with a design which is fresh, modern and optimised for multiple devices to suit all organisational needs. This is very much down to content analysis we would also want to implement a design which will suit the client’s future needs. We can also work with clients on full re-brand exercises where we get involved with creating colour palletes, type faces and brand assets to go perfectly with your new website.
Website hosting, maintenance and support in Newmarket
It is important that you have a partner who will be able to take care of the day to day management and maintenance of the website. Douglass Digital will monitor, test and update the website’s core software to keep your website up to date, secure and error free.
We offer support on a 7 hour per day by 5 days per week basis. Support packages must be purchased in advance so that we can pre-book time in our schedules for all of our clients, this enables us to be responsive to client requests and turn around tweaks, fixes and changes much faster. All support clients support contracts can be tailored to suit the size and complexity of the site as well as the amount of users a client has. Our hosting uptime guarantee is 99.99%
We have found in recent years that Video content goes really well with a brand new website. Often these videos can form a key aspect of the website’s design. Check out our hero video created for Gamma Delta Therapeutics and Cambridge Vacuum Engineering.